1. INTRODUCTION 

This privacy notice provides you with details of how we collect and process your 

personal data through your use of our site www.hmoheaven.co.uk and 

www.renttorentkickstarter.co.uk. By providing us with your data, you warrant to us 

that you are over 13 years of age. 

Stephanie Taylor and Nicola Taylor, HMO Heaven [is/am/are] the data controller and we 

are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy 

notice) 

2. WHAT DATA DO WE COLLECT ABOUT YOU, FOR WHAT PURPOSE AND ON 

WHAT GROUND WE PROCESS IT 

Personal data means any information capable of identifying an individual. It does not 

include anonymised data. 

We may process the following categories of personal data about you: 

➢ Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.

➢ Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address email address, phone number, contact details, purchase details and your card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.

➢ User Data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back- ups of our website and/or databases and to enable publication and administration of our website, other online services and business. 

Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.

➢ Technical Data that includes data about your use of our website and online services such as 

your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.

➢ Marketing Data that includes data about your preferences in receiving marketing from us and 

our third parties and your communication preferences. We process this data to enable you to partake in our promotions such as competitions, prize draws and free give-aways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy. We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which is to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business). 

Sensitive Data 

We do not collect any Sensitive Data about you. Sensitive data refers to data that 

includes details about your race or ethnicity, religious or philosophical beliefs, sex life, 

sexual orientation, political opinions, trade union membership, information about your 

health and genetic and biometric data. We do not collect any information about criminal 

convictions and offences. 

3. HOW WE COLLECT YOUR PERSONAL DATA 

We may collect data about you by you providing the data directly to us (for example by 

filling in forms on our site or by sending us emails). We may automatically collect certain 

data from you as you use our website by using cookies and similar technologies. Please 

see our cookie policy for more details about this. 

We may receive data from third parties such as analytics providers such as Google 

based outside the EU, advertising networks such as Facebook based outside the EU, 

such as search information providers such as Google based outside the EU, providers of 

technical, payment and delivery services, such as data brokers or aggregators. 

We may also receive data from publicly available sources such as Companies House 

and the Electoral Register based inside the EU. 

4. MARKETING COMMUNICATIONS 

Our lawful ground of processing your personal data to send you marketing 

communications is either your consent or our legitimate interests (namely to grow our 

business). 

Under the Privacy and Electronic Communications Regulations, we may send you 

marketing communications from us if (i) you made a purchase or asked for information 

from us about our goods or services or (ii) you agreed to receive marketing 

communications and in each case you have not opted out of receiving such 

communications since. Under these regulations, if you are a limited company, we may 

send you marketing emails without your consent. However you can still opt out of 

receiving marketing emails from us at any time. 

Before we share your personal data with any third party for their own marketing 

purposes we will get your express consent. 

You can ask us or third parties to stop sending you marketing messages at any time [by 

logging into the website and checking or unchecking relevant boxes to adjust your 

marketing preferences] OR [by following the opt-out links on any marketing message 

sent to you or] OR by emailing us at hello@hmoheaven.co.uk at any time]. 

If you opt out of receiving marketing communications this opt-out does not apply to 

personal data provided as a result of other transactions, such as purchases, warranty 

registrations etc. 

5. DISCLOSURES OF YOUR PERSONAL DATA 

We may have to share your personal data with the parties set out below: 

➢ Other companies who provide services to us. 

➢ Service providers who provide IT and system administration services. 

➢ Professional advisers including lawyers, bankers, auditors and insurers 

➢ Government bodies that require us to report processing activities. 

➢ Third parties to whom we sell, transfer, or merge parts of our business or our assets. 

We require all third parties to whom we transfer your data to respect the security of your 

personal data and to treat it in accordance with the law. We only allow such third parties 

to process your personal data for specified purposes and in accordance with our 

instructions. 

6. INTERNATIONAL TRANSFERS 

Countries outside of the European Economic Area (EEA) do not always offer the same 

levels of protection to your personal data, so European law has prohibited transfers of 

personal data outside of the EEA unless the transfer meets certain criteria. 

Many of our third parties service providers are based outside the European Economic 

Area (EEA) so their processing of your personal data will involve a transfer of data 

outside the EEA. 

Whenever we transfer your personal data out of the EEA, we do our best to ensure a 

similar degree of security of data by ensuring at least one of the following safeguards is 

in place: 

➢ We will only transfer your personal data to countries that the European Commission have 

approved as providing an adequate level of protection for personal data by; or ➢ Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or

➢ If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to 

them, as they have equivalent safeguards in place. 

If none of the above safeguards is available, we may request your explicit consent to the 

specific transfer. You will have the right to withdraw this consent at any time. 

7. DATA SECURITY 

We have put in place security measures to prevent your personal data from being 

accidentally lost, used, altered, disclosed, or accessed without authorisation. We also 

allow access to your personal data only to those employees and partners who have a 

business need to know such data. They will only process your personal data on our 

instructions and they must keep it confidential. 

We have procedures in place to deal with any suspected personal data breach and will 

notify you and any applicable regulator of a breach if we are legally required to. 

8. DATA RETENTION 

We will only retain your personal data for as long as necessary to fulfil the purposes we 

collected it for, including for the purposes of satisfying any legal, accounting, or reporting 

requirements. 

When deciding what the correct time is to keep the data for we look at its amount, nature 

and sensitivity, potential risk of harm from unauthorised use or disclosure, the 

processing purposes, if these can be achieved by other means and legal requirements. 

For tax purposes the law requires us to keep basic information about our customers 

(including Contact, Identity, Financial and Transaction Data) for six years after they stop 

being customers. 

In some circumstances we may anonymise your personal data for research or statistical 

purposes in which case we may use this information indefinitely without further notice to 

you. 

9. YOUR LEGAL RIGHTS 

Under data protection laws you have rights in relation to your personal data that include 

the right to request access, correction, erasure, restriction, transfer, to object to 

processing, to portability of data and (where the lawful ground of processing is consent) 

to withdraw consent. 

You can see more about these rights at: 

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation- 

gdpr/individual-rights/ 

If you wish to exercise any of the rights set out above, please email us at 

hello@hmoheaven.co.uk. 

You will not have to pay a fee to access your personal data (or to exercise any of the 

other rights). However, we may charge a reasonable fee if your request is clearly 

unfounded, repetitive or excessive or refuse to comply with your request in these 

circumstances. 

We may need to request specific information from you to help us confirm your identity 

and ensure your right to access your personal data (or to exercise any of your other 

rights). This is a security measure to ensure that personal data is not disclosed to any 

person who has no right to receive it. We may also contact you to ask you for further 

information in relation to your request to speed up our response. 

We try to respond to all legitimate requests within one month. Occasionally it may take 

us longer than a month if your request is particularly complex or you have made a 

number of requests. In this case, we will notify you. 

If you are not happy with any aspect of how we collect and use your data, you have the 

right to complain to the Information Commissioner’s Office (ICO), the UK supervisory 

authority for data protection issues (www.ico.org.uk). We should be grateful if you would 

contact us first if you do have a complaint so that we can try to resolve it for you. 

10. THIRD-PARTY LINKS 

This website may include links to third-party websites, plug-ins and applications. Clicking 

on those links or enabling those connections may allow third parties to collect or share 

data about you. We do not control these third-party websites and are not responsible for 

their privacy statements. When you leave our website, we encourage you to read the 

privacy notice of every website you visit. 

11. COOKIES 

You can set your browser to refuse all or some browser cookies, or to alert you when 

websites set or access cookies. If you disable or refuse cookies, please note that some 

parts of this website may become inaccessible or not function properly. For more 

information about the cookies we use, please see. 

Contact Details 

Full name of legal entity: Stephanie Taylor and Nicola Taylor 

Job Title: Directors 

Email address: hello@hmoheaven.co.uk 

Postal address: Pembroke House, Llantarnam Park Way, Cwmbran, Torfaen, United 

Kingdom, NP44 3AU 

It is very important that the information we hold about you is accurate and up to date. 

Please let us know if at any time your personal information changes by emailing us at 

hello@hmoheaven.co.uk 

Services will be provided by: 

HMO Heaven (www.hmoheaven.co.uk and www.renttorentkickstarter.co.uk) 

Pembroke House, Llantarnam Park Way, Cwmbran, Torfaen, United 

Effective Date: April 21, 2016 

TERMS AND CONDITIONS 

BINDING EFFECT 

This agreement (“Agreement”) is a binding agreement between you (“you”) and HMO 

Heaven (Rolyat Property Services Limited), of Cwmbran, Torfaen, (“HMO Heaven and 

Renttorentkickstarter.co.uk,” “Company,” “we” or “us”). By using the site at 

www.renttorentkickstarter.co.uk (the ‘Site’) or any information, materials, images, 

graphics, data, text, files, links, software, messages, communications, content, 

organization, design, compilation, magnetic translation, digital conversion, HTML, XML, 

Java code and other content related to the Site (collectively ‘Content’) or services 

provided in connection with the Site (the ‘Service’), you agree to abide by these Terms of 

Use, as the Company may amend them from time to time in its sole discretion.

YOU AGREE THAT BY USING THE SERVICE YOU REPRESENT THAT YOU ARE AT 

LEAST 18 YEARS OLD AND THAT YOU ARE LEGALLY ABLE TO ENTER INTO THIS 

AGREEMENT. 

Notwithstanding anything else in this Agreement, the Company will not accept your 

entering into this Agreement, or purchasing or using the Site, the Content or the Service, 

if you are a resident of any of the following states: Cwmbran, Torfaen 

REFUND POLICY / CANCELLATION 

HMO Heaven is committed to providing each customer with exceptional service. We 

want you to feel comfortable about transacting business with us. Due to the nature of our 

business and the accessibility of our products immediately upon purchase, there is 

specific refund policies in place for different programs, depending on type of product and 

service. 

If you are not completely satisfied with the product you have paid for, you may contact 

hello@hmoheaven.co.uk within 30 days of the purchase and we will look into your 

request. 

PRIVACY POLICY 

Company respects your privacy and permits you to control the treatment of your 

personal information. A complete statement of Company’s current privacy policy (the 

“Privacy Policy”) can be found clicking here. Company’s Privacy Policy is expressly 

incorporated into this Agreement by this reference. When you are required to submit 

information to use or access the Site, Content or Service, you must complete the 

registration process by providing the information requested on the form. You agree to 

the terms in Company’s Privacy Policy regarding the use of the information you submit. 

MONTHLY SUBSCRIPTION / AUTOSHIP 

Company respects your privacy and permits you to control the treatment of your 

personal information. A complete statement of Company’s current privacy policy (the 

“Privacy Policy”) can be found clicking here. Company’s Privacy Policy is expressly 

incorporated into this Agreement by this reference. When you are required to submit 

information to use or access the Site, Content or Service, you must complete the 

registration process by providing the information requested on the form. You agree to 

the terms in Company’s Privacy Policy regarding the use of the information you submit. 

If you purchase our products or services that are subscription based (see list below), you 

agree to pay, and authorize automatic recurring billing of the subscription fee with your 

credit card, or other payment methods, until subsequently canceled by you. Your 

account will be charged every 30 days. You understand and agree that each automatic 

recurring billing of the subscription fee is non-refundable and will not be prorated as the 

service is deemed used when accessed. You authorize Company to initiate debit entries 

from the account provided for the subscription fee, as well as any other purchases made 

on the Site. You may cancel at any time by contacting Customer Support at 

hello@hmoheaven.co.uk. 

LICENSE 

Company owns or licenses all intellectual property and other rights, title, and interest in 

and to the Site, Content and Service, and the materials accessible on the Site and 

Service, except as expressly provided for in the Agreement, including without limitation 

the trademarks, copyrights and certain technology used in making the Site, its Content 

and Service available. Except as specifically allowed in this Agreement, the copying, 

redistribution, use or publication by you of any Content or Service is strictly prohibited. 

We grant you a limited revocable license to access and use the Site, Content and our 

Service for its intended purposes, subject to your compliance with this Agreement, and if 

you are an affiliate of Company, your Affiliate Agreement and Company Policies and 

Procedures. The revocable license does not include the right to collect or use 

information contained on the Site or through the Service for purposes that Company 

prohibits or to compete with Company. 

You acquire no ownership or other interest in, or other license to, any patent, copyright, 

trademark, trade secret or other intellectual property right or to the Content. You acquire 

no rights or licenses in or to any trademarks, service marks, trade names or copyrights 

displayed on the Site. You may not reproduce, republish, distribute, assign, sublicense, 

retransmit, sell, or prepare derivative works of the Site or Content, or resell or make our 

Service available to others. All rights in and to the Site, Service and our Content not 

expressly granted in this Agreement remain in us or in our licensors. 

You acquire no ownership or other interest in, or other license to, any patent, copyright, 

trademark, trade secret or other intellectual property right or to the Content. You acquire 

no rights or licenses in or to any trademarks, service marks, trade names or copyrights 

displayed on the Site. You may not reproduce, republish, distribute, assign, sublicense, 

retransmit, sell, or prepare derivative works of the Site or Content, or resell or make our 

Service available to others. All rights in and to the Site, Service and our Content not 

expressly granted in this Agreement remain in us or in our licensors. 

If you use the Site or our Service in a manner that exceeds the scope of this license or 

breaches any relevant agreement, your license shall terminate immediately. 

CONFIDENTIALITY 

For the purposes of this Agreement, ‘Confidential Information’ shall be deemed to 

include all the information and materials about the Company, the Site or the Service that: 

(i) if in written format is marked as confidential, or (ii) if disclosed verbally is noted as 

confidential at time of disclosure or (iii) in the absence of either (i) or (ii) is information 

which a reasonable party would deem to be non-public information and confidential, 

including, without limitation, all information provided on or through the Site or Service, 

trade secrets, inventions, research methods and projects, methods of compiling 

information, methods of creating database, data processing programs, software, 

computer models, source and object codes, product formulations, strategies and plans 

for future business, product and service development and ideas, potential acquisitions or 

divestitures, marketing ideas, financial information including with respect to costs, 

commissions, fees, profits and sales, mailing lists, information concerning our affiliates 

and customers, potential affiliates and customers and suppliers, and employee 

information including their respective salaries, bonuses, benefits, qualifications, abilities 

and contact information. 

You acknowledge and agree that the nature of the Confidential Information to which you 

have, and will continue to have, access derives value from the fact that it is not generally 

known and used by others in the highly competitive, international industry in which 

Company engages and operates. 

You acknowledge that you are receiving the Confidential Information in confidence, and 

you will not publish, copy or disclose any Confidential Information without prior written 

consent from Company. You further agree that you shall not attempt to reverse 

engineer, de-compile or try to ascertain the source code to our software or any other 

software supplied hereunder. You acknowledge that you will only use the Confidential 

Information to the extent necessary to use the Service and promote your business in 

accordance with your agreements with Company, and that you will use best efforts to 

prevent unauthorized disclosure of the Confidential Information to any third party. 

You agree not to alone or in association with others use the Confidential Information to 

(i) solicit, or facilitate any organization with which you are associated in soliciting, any 

employee, affiliate or customer of ours to alter his, her or its relationship with us; (ii) 

solicit for employment, hire, or engage as an independent contractor, or facilitate any 

organization with which you are associated in soliciting for employment, hire, or 

engagement as an independent contractor, any person who was employed by or under 

contract with us at any time during the term of this Agreement (provided, that this clause 

(ii) shall not apply to any individual whose employment or contractual relationship with us 

was terminated for a period of one year or longer); or (iii) solicit business from or perform 

services for any customer, supplier, licensee, or business relation of ours; induce or 

attempt to induce, any such person or entity to cease doing business with us; or in any 

way interfere with the relationship between any such person or entity and us. 

Other than as expressly provided for herein, you do not acquire any right or interest, by 

license or otherwise, in or to the Confidential Information. 

You agree that all originals and any copies of the Confidential Information remain the 

property of Company. You shall reproduce all copyright and other proprietary notices, if 

any, in the same form that they appear on all the materials provided by us, on all 

permitted copies of the Confidential Information made by you. You agree to return all 

originals and copies of all Confidential Information in your possession or control to us at 

its request. 

You shall be liable for any and all breaches of this Agreement and any unauthorized use 

or disclosure of Confidential Information. If you become compelled by applicable law, 

regulation or legal process to disclose any of the Confidential Information, you shall 

promptly provide us with notice in order for us to seek a protective order or other 

appropriate remedy. Further, if you become compelled to disclose any of the 

Confidential Information, you must disclose only that portion of the Confidential 

Information you are legally required to disclose as confirmed by a legal opinion of your 

counsel at your expense. 

USE OF THE SITE, CONTENT AND SERVICE 

You may only use the Site, Content and Service to promote your existing business, as 

expressly permitted in writing by us. You may not cause harm to the Site or Service. 

Specifically, but without limitation, you may not: (i) interfere with the Site, Content or 

Service by using viruses, programs, or technology designed to disrupt or damage any 

software or hardware, or which attempts to assess the vulnerability of, or actually 

violates, any security feature; (ii) access any content or data not intended for you, or log 

into an account or server that you are not authorized to access; (iii) modify, create 

derivative works, reverse engineer, decompile or disassemble any technology used to 

provide the Site or our Service; (iv) use a robot, spider or other device or process to 

monitor the activity on or copy pages from the Site or our Service, except in the 

operation or use of an Internet ‘search engine,’ hit counters, or similar technology; (v) 

collect electronic mail addresses or other information from third parties by using the Site 

or our Service; (vi) impersonate another person or entity; (vii) engage in any activity that 

interferes with another user’s ability to use or enjoy the Site, or content or our Service; 

(viii) assist or encourage any third party in engaging in any activity prohibited by this 

Agreement; (ix) co-brand the Site, or content or our Service; (x) frame the Site or 

Service; (xi) hyper-link to the Site or Service, without the express prior written permission 

of an authorized representative of Company; (xii) use the Site, Content or Service, in 

whole or in part, for any purpose that is unlawful, immoral, or prohibited by this 

Agreement or any applicable local, state, or federal law, rule, or regulation; (xiii) use the 

Site, Content or Service in any manner that could damage, disable, overburden, or 

impair the Site or Service; (xiv) circumvent, or attempt to circumvent, any security 

feature of the Site; (xv) upload, e-mail or otherwise transmit to or through the Site or 

Service, any advertising, promotional, or other unauthorized communication, including, 

without limitation, ‘junk mail,’ ‘surveys,’ unsolicited e-mail, ‘spam,’ ‘chain letters,’ or 

‘pyramid schemes;’ or (xvi) incorporate data from any of our databases into any emails 

or other ‘white pages’ products or services, whether browser- based, based on 

proprietary client-side applications, or web-based, without our prior, express and written 

consent. 

You agree that you will not make any derogatory statements, either oral or written, or 

otherwise disparage us, our products, employees, services, work or employment, and 

will take all reasonable steps to prevent others from making derogatory or disparaging 

statements. You agree that it would be impossible, impractical or extremely difficult to fix 

the actual damages suffered by reason of a breach of this paragraph, and accordingly 

hereby agree that Company may determine to recover damages sustained by reason of 

each such breach, without prejudice to Company’s right to also seek injunctive or other 

equitable relief. 

If you purchase any of our products or services, you agree that your use of the product 

or service is limited by this Agreement as well. 

Most areas of the Site are password restricted to registered users (‘Password-Protected 

Areas’). If you have registered as an authorized user to gain access to these Password- 

Protected Areas, you agree that you are entirely responsible for maintaining the 

confidentiality of your password, and agree to notify us if the password is lost, stolen, 

disclosed to an unauthorized third party, or otherwise may have been compromised. You 

agree that you are entirely responsible for any and all activities that occur under your 

account, including any fees that may be incurred under your password-protected 

account, whether or not you are the individual who undertakes such activities. You agree 

to immediately notify us of any unauthorized use of your account or any other breach of 

security in relation to your password or the Site that is known to you. 

All testimonials and endorsements must comply with Federal Trade Commission ‘FTC’ 

guidelines and other applicable laws and regulations. Claims about a product’s 

performance or quality must be based on actual experiences. You must disclose 

connections between yourself and an advertiser that is unclear or unexpected to a 

customer (for example, whether there is a financial arrangement, employment 

arrangement, or ownership interest). Disclaimers and disclosures must be clear and 

conspicuous when used and must be used properly as to comply with FTC guidelines. 

Statements about a product’s price and availability must be truthful and accurate. 

Product pricing must show a product’s actual price, must be clearly and conspicuously 

displayed, along with any material limitations (for example the cost of shipping or refund 

restrictions). Falsely suggesting that a product previously sold for a higher price is not 

permitted. False scarcity statements are not permitted (for example, stating that supplies 

are limited when there is no actual limit). 

You must: (i) accurately state the amount of effort required to succeed with a product or 

service; (ii) only state that a product or service has qualifying criteria when there are 

actual criteria that must be met; and (iii) only use third party trademarks and copyright 

protected materials with written permission. 

USER CONTENT 

User Content means all content created by you, which includes but is not limited to 

audio, video, images, photographs, logos, illustrations, animations, tools, written posts, 

comments, data, text, software, graphics, scripts, themes, and/or interactive features. 

Keep in mind that once you post something on a blog thereby making it available on the 

Internet and to the public, it may be practically impossible to take down all copies of it. 

By posting, downloading, displaying, performing, transmitting, or otherwise distributing 

any User Content to the Site or Service, you are granting us a transferrable, perpetual, 

irrevocable, worldwide and royalty free nonexclusive license (including the right to sub- 

license), to use, possess, copy, transmit, publicly display, distribute, sell, host, store, 

cache, disclose, perform, modify, edit, translate, reformat, import, export and prepare 

derivative works of such User Content through multiple tiers of distribution in any and all 

media now known or hereafter invented (including, without limitation, the right to conform 

it to the requirement of any networks, devices, services, or media through which the Site 

or Services are available). Company will not pay you any compensation for the use of 

your User Content as provided herein. We are under no obligation to post or use any 

User Content you may provide and may remove User Content at any time in our sole 

discretion. You agree that Company may publish or otherwise disclose your name in 

connection with your User Content. By posting User Content on the Site or Service, you 

warrant and represent that you own the rights to the User Content or are otherwise 

authorize to post, distribute, display, perform, transmit, or otherwise distribute User 

Content. 

Except as otherwise set forth herein, you retain ownership of all intellectual property 

rights in your User Content, and Company and/or third parties retain ownership of all 

intellectual property rights in all Content other than User Content. You retain ownership 

of any intellectual property, URLs, and/or domain names you use or post or Service. 

COMPLIANCE WITH INTELLECTUAL PROPERTY LAWS 

When accessing the Site or using the Content or Service, you agree to obey the law and 

to respect the intellectual property rights of others. Your use of the Service, Content and 

Site is at all times governed by and subject to laws regarding intellectual property 

ownership. You agree not to upload, download, display, perform, transmit, or otherwise 

distribute any information or content in violation of any third party’s copyrights, 

trademarks, or other intellectual property or proprietary rights. You agree to abide by 

laws regarding intellectual property ownership and use, and you shall be solely 

responsible for any violations of any relevant laws and for any infringements of third 

party rights caused by any content you provide or transmit, or that is provided or 

transmitted using your user name. The burden of proving that any content does not 

violate any laws or third party rights rests solely with you. 

All trademarks, service marks, trade names and copyrights displayed on the Site or in 

the Content are proprietary to us or their respective owners. 

INAPPROPRIATE CONTENT 

You agree not to upload, download, display, perform, transmit, or otherwise distribute 

any material or content that (i) is libelous, defamatory, obscene, pornographic, abusive, 

or threatening; or (ii) advocates or encourages conduct that could constitute a criminal 

offense, give rise to civil liability, or otherwise violate any applicable local, state, national, 

or foreign law or regulation or this Agreement. Company reserves the right to terminate 

your receipt, transmission or other distribution of any such material or content using the 

Service, and, if applicable, to delete any such material or content from its servers. 

Company intends to cooperate fully with any law enforcement officials or agencies in the 

investigation of any violation of this Agreement or of any applicable laws. 

Company reserves the right, but does not assume the obligation, to monitor transactions 

and communications that occur through the Site and Service. If Company determines, in 

its sole and absolute discretion, that a user has or will breach a term or condition of this 

Agreement or that such transaction or communication is inappropriate, Company may 

cancel such transaction or take any other action to restrict access to or the availability of 

any material or content that may be considered objectionable, without any liability to you 

or any third party. 

COPYRIGHT INFRINGEMENT 

Company has in place certain legally mandated procedures regarding allegations of 

copyright infringement occurring on the Site, in the Content or with the Service. 

Company has adopted a policy that provides for the immediate suspension or 

termination of any Site or Service user who is found to have infringed on the rights of 

Company or a third party, or otherwise violated any intellectual property laws or 

regulations. Company’s policy is to investigate any allegations of copyright infringement 

brought to its attention. If you have evidence, know, or have a good faith belief that your 

rights or the rights of a third party have been violated and you want Company to delete, 

edit or disable the material in question, you must provide Company with all of the 

following information: 

A physical or electronic signature of a person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed; b. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works; c. Identification of the material that is claimed to be infringed or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Company to locate the material; d. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and e. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. For this notification to be effective, you must provide it to the Company’s designated agent at: 

Services will be provided by: 

Stephanie Taylor & Nicola Taylor, HMO Heaven (hmoheaven.co.uk and 

renttorentkickstarter.co.uk) 

Pembroke House, Llantarnam Park Way, Cwmbran, Torfaen, United Kingdom, NP44 

3AU 

Effective Date: April 21, 2016 

ALLEGED VIOLATIONS 

Company reserves the right to suspend or terminate your use of any Service or the 

Content or Site. To ensure that Company provides a high quality experience for you and 

for other users of the Site, Content and Service, you agree that Company or its 

representatives may access your account and records on a case-by-case basis to 

investigate complaints or allegations of abuse, infringement of third party rights or other 

unauthorized uses of the Site, Content or Service. Company does not intend to disclose 

the existence or occurrence of such an investigation unless required by law, but 

Company reserves the right to suspend or terminate your account or your access to the 

Site immediate, with or without prior notice to you, and without liability to you, if 

Company believes that you have violated any of this Agreement, furnished Company 

with false or misleading information, or interfered with use of the Site, Content or the 

Service by others. 

FULL POWER AND AUTHORITY 

You represent and warrant that: (i) you have the full power and authority to enter into 

and perform under this Agreement; (ii) execution and performance of this Agreement 

does not constitute a breach of, or conflict with, any other agreement or arrangement by 

which you are bound; (iii) the terms of this Agreement are legal, valid, and binding 

obligation, enforceable against you; (iv) all content you create to promote Company, its 

Site, the Content or Service was created without any contribution of any kind from 

Company including, without limitation, editorial control or approval, that any suggestions 

regarding content received from Company are made ‘as-is’ and without any warranty; 

and that you have had all marketing materials created by you reviewed by competent 

legal counsel and solely assume all responsibility for it; (v) you are at least 18 years of 

age, (vi) your use of the Site and Content is legal in, and does not violate any laws or 

rules of, the jurisdictions in which you reside or from which you use or otherwise access 

the Site, (vii) all information (if any) provided by you to us is correct, (viii) your use of the 

Site, Content and Services shall be in accordance with this Agreement and your Affiliate 

Agreement and the Policies and Procedures of Company if you are an affiliate and (ix) 

you are capable of assuming, and do assume, any risks related to the use of the Site, 

Content and Services. 

DISCLAIMER OF WARRANTIES 

COMPANY HEREBY MAKES NO REPRESENTATIONS, AND DISCLAIMS ALL 

WARRANTIES, ARISING OUT OF OR IN CONNECTION WITH THE SITE, THE 

CONTENT AND THE SERVICE. THIS INCLUDES, WITHOUT LIMITATION, ANY AND 

ALL WARRANTIES EXPRESS AND IMPLIED, THE WARRANTIES OF 

NONINFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR 

PURPOSE; THOSE ARISING BY LAW, STATUTE, USAGE OF TRADE OR COURSE 

OF DEALING; ANY LIABILITY WITH REGARD TO THE SITE, CONTENT AND 

SERVICES; AND ANY ACTIONS RESULTING FROM YOUR PARTICIPATION IN ANY 

SERVICE. 

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND ALL 

CONTENT, SERVICES, SOFTWARE AND PRODUCTS ARE PROVIDED ‘AS IS,’ 

‘WITH ALL FAULTS,’ AND ‘AS AVAILABLE.’ WE DISCLAIM ALL WARRANTIES, 

YOUR USE OF THE SITE, SERVICE AND CONTENT IS AT YOUR SOLE RISK. 

ALTHOUGH OUR CONTENT MAY BE UPDATED FROM TIME TO TIME, IT MAY BE 

OUT OF DATE AND/OR MAY CONTAIN INACCURACIES OR TYPOGRAPHICAL 

ERRORS. WE ARE NOT RESPONSIBLE FOR YOUR INABILITY OR FAILURE (FOR 

ANY REASON) TO ACCESS THE SITE OR CONTENT OR OTHERWISE USE OR 

RECEIVE INFORMATION OR SERVICE FROM OR REGARDING THE SITE, 

CONTENT, OR YOUR PURCHASES FROM US. WE DO NOT WARRANT THAT THE 

SITE OR SERVICE WILL BE COMPATIBLE WITH ANY HARDWARE OR SOFTWARE 

SYSTEMS OR THAT THE SITE OR SERVICE WILL BE UNINTERRUPTED OR 

ERROR FREE. 

YOU ASSUME THE RISK OF ANY AND ALL DAMAGE OR LOSS FROM USE OF, OR 

INABILITY TO USE, THE SITE OR SERVICE. 

WE ARE NOT RESPONSIBLE OR LIABLE FOR MAINTAINING ANY CONSUMER 

DATA OR FOR THE DELETION, CORRUPTION, DESTRUCTION, DAMAGE, LOSS 

OR FAILURE OF ANY CONSUMER DATA OR FOR ANY THIRD PARTY ACCESS TO 

ANY CONSUMER DATA. 

WE MAKE NO WARRANTY OR REPRESENTATION AS TO THE LEVEL OF 

SUCCESS, IF ANY, INDIVIDUALS MAY ACHIEVE BY USING ANY OF OUR SERVICE. 

INDIVIDUAL RESULTS MAY VARY AND DEPEND ON MANY FACTORS INCLUDING 

AN INDIVIDUAL’S SPECIFIC FINANCIAL SITUATION, EFFORTS AND ACTIONS. YOU 

SHOULD SEEK THE ADVICE OF QUALIFIED PROFESSIONALS SUCH AS AN 

ACCOUNTANT, ATTORNEY AND/OR PROFESSIONAL ADVISOR FOR SPECIFIC 

ADVICE FOR YOUR BUSINESS. 

LIMITED LIABILITY 

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATED 

PARTIES SHALL HAVE NO LIABILITY WHATSOEVER FOR YOUR USE OF ANY 

CONTENT, THE SITE, THE SERVICE, OR INFORMATION RELATED TO THE SITE 

OR SERVICE, AND SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, 

INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED 

TO, DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, OR LITIGATION), (I) 

ARISING FROM ANY DECISION MADE OR ACTION TAKEN BY YOU IN RELIANCE 

UPON THE CONTENT OR OUR PRODUCTS OR SERVICE, (II) ARISING OUT OF OR 

IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE OR 

CONTENT, OR WITH THE DELAY OR INABILITY TO USE THE SITE, CONTENT, OR 

RELATED SERVICE, OR FROM THE USE OR MISUSE OF ANY INFORMATION, 

SOFTWARE, PRODUCTS, SERVICES, RELATED GRAPHICS, AND CONTENT 

OBTAINED THROUGH  THE SITE, (III) ANY INCORRECT OR MISSING INFORMATION OR DATA, OR (IV) 

OTHERWISE ARISING OUT OR RESULTING FROM LOSS OF YOUR DATA OR 

INFORMATION, WHETHER BASED ON BREACH OF CONTRACT, BREACH OF 

WARRANTY, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), OR 

OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR 

MAXIMUM LIABILITY, IF ANY, FOR ANY LOSS OR DAMAGE RELATING TO OR 

ARISING OUT OF YOUR USE OF THE SITE OR ANY CONTENT WILL NOT EXCEED 

THE LESSER OF YOUR ACTUAL DAMAGES OR THE CHARGES PAID BY YOU TO 

US FOR THE SITE FOR A PERIOD OF TWO MONTHS. 

WE ARE NOT RESPONSIBLE FOR INTERRUPTED, INACCESSIBLE OR 

UNAVAILABLE NETWORKS, SERVERS, SATELLITES, INTERNET SERVICE 

PROVIDERS, WEBSITES, OR OTHER CONNECTIONS, OR FOR 

MISCOMMUNICATIONS, FAILED, JUMBLED, SCRAMBLED, DELAYED, OR 

MISDIRECTED COMPUTER, TELEPHONE OR CABLE TRANSMISSIONS, OR FOR 

ANY TECHNICAL MALFUNCTIONS, FAILURES OR DIFFICULTIES. 

THE ABOVE LIMITATIONS AND EXCLUSIONS SHALL APPLY TO YOU TO THE 

FULLEST EXTENT THAT APPLICABLE LAW PERMITS, IN ALL ACTIONS OF ANY 

KIND, WHETHER BASED ON CONTRACT, TORT (INCLUDING, WITHOUT 

LIMITATION, NEGLIGENCE) OR ANY OTHER LEGAL OR EQUITABLE THEORY. ANY 

CLAUSE DECLARED INVALID SHALL BE DEEMED SEVERABLE AND NOT AFFECT 

THE VALIDITY OR ENFORCEABILITY OF THE REMAINDER OF THESE TERMS OF 

USE. 

INCOME DISCLOSURE 

THE INCOME DISCLOSURE POSTED ON OUR WEBSITE IS INCORPORATED 

HEREIN BY REFERENCE AND YOU HEREBY REPRESENT THAT YOU HAVE READ 

AND UNDERSTAND IT. 

This Website is owned and operated by HMO Heaven (Rolyat Property Services 

Limited) 

its owners, officers, directors, employees, contractors, subsidiaries, affiliates, licensors, 

service providers, and agents (hereinafter “HMO Heaven”) are NOT financial or legal 

advisors, and nothing contained on this Website or delivered as part of the products or 

services sold by HMO Heaven, Renttorentkickstarter or its affiliates is intended to be 

financial or legal advise. 

Furthermore, the services, strategies, information, and/or products offered on this 

Website, through the membership or coaching programs, and/or elsewhere are not to be 

interpreted as a promise or guarantee of earnings or any specific result. 

The education and information presented by HMO Heaven is intended for a general 

audience and does not purport to be, nor should it be construed as, specific financial, 

legal, or other advice tailored to any individual. You are encouraged to discuss any 

opportunities with your attorney, accountant, financial professional, or other advisor. 

In fact, your personal level of success in attaining the results from using our information, 

strategies, and/or products totally depends upon your own individual circumstances, the 

effort you devote to your own financial success, the ideas and techniques used, your 

finances, the various strategies that your financial, legal, and other advisors may have 

suggested that you implement, your knowledge, and various other skills. Since these 

factors differ among each individual, we cannot guarantee your success or income level, 

nor are we responsible for any of your actions. 

Any and all forward-looking statements on this web site, membership program, and/or in 

any of our products are intended to express our opinion of the earnings potential that 

some people may achieve. To the extent that we included any case studies or 

testimonials on this site, you can assume that none of these stories in any way represent 

the “average” or “typical” customer experience. 

HMO Heaven may receive compensation as a result of purchases from service providers 

or vendors that are recommended from this Website and/or otherwise from HMO 

Heaven. 

YOU AGREE AND UNDERSTAND THAT HMO HEAVEN IS NOT RESPONSIBLE FOR 

YOUR SUCCESS OR FAILURE AND MAKES NO REPRESENTATIONS OR 

WARRANTIES OF ANY KIND WHATSOEVER THAT OUR PRODUCTS OR SERVICES 

WILL PRODUCE ANY PARTICULAR RESULT FOR YOU. 

RELATED SITES 

Company has no control over, and no liability for, any third party sites or materials (‘Third 

Party Sites’). Company works with a number of partners and affiliates whose Internet 

sites may be linked with the Site. Because Company has no control over the content and 

performance of these Third Party Sites, Company makes no guarantees about the 

accuracy, currency, content, or quality of the information provide by such Third Party 

Sites, and Company assumes no responsibility for unintended, objectionable, 

inaccurate, misleading, or unlawful content that may reside on those Third Party Sites. 

Similarly, from time to time in connection with your use of the Site, you may have access 

to content items (including, but not limited to, websites) that are owned by third parties. 

You acknowledge and agree that Company makes no representations, warranties or 

guarantees about, and assumes no responsibility for, the accuracy, currency, content, or 

quality of this Third Party Sites, and that, unless expressly provided otherwise, this 

Agreement shall govern your use of any and all Third Party Sites. 

Your linking to such Third Party Sites is at your own risk. We do not investigate, monitor, 

or check such Third Party Sites for accuracy or completeness. We are not responsible 

for the availability of these Third Party Sites, nor are we responsible for the aesthetics, 

appeal, suitability to taste or subjective quality of informational content, advertising, 

products or other materials made available on or through such Third Party Sites. We are 

providing these links to you only as a convenience and may discontinue providing such 

links at any time in our sole discretion without notice to you. No endorsement of any third 

party content, information, data, opinions, advice, statements, goods, services or 

products is expressed or implied by any information, material or content of any Third 

Party Site contained in, referred to, included on, or linked from or to, the Site. Under no 

circumstances shall we or any affiliated providers be held responsible or liable, directly 

or indirectly, for any loss, injury, or damage caused or alleged to have been caused to 

you in connection with the use of, or reliance on, any content, information, data, 

opinions, advice, statements, goods, services, or products available on such Third Party 

Sites.

You should direct any concerns to the respective Third Party Site’s administrator 

or webmaster. Any links to Third Party Sites do not imply that we are legally authorized 

to use any trademark, trade name, logo or copyright symbol displayed in or accessible 

through such links, or that any linked Third Party Site is authorized to use any 

trademark, trade name, logo or copyright symbol of ours. 

Company, its managers, or members may receive an affiliate commission when you 

purchase some of the products or services that we recommend on our Site or Service. 

By entering into this Agreement, you acknowledge that you have been informed of such 

payments, consent to payments of affiliate commission, and agree that such payments 

are fair and reasonable. 

TERMINATION 

You agree that Company may suspend or terminate your use of the Site or Service, in its 

sole discretion, including without limitation, if Company believes, in our sole and 

absolute discretion, that you have breached any term of this Agreement or, if you are an 

affiliate with Company, your Affiliate Agreement or Company’s Policies and Procedures. 

You acknowledge and agree that Company shall not be liable to you or any other party 

for said suspension and termination. 

Upon termination, your license to use the Site, Content or Service and everything 

accessible by or through the Site, Content or Service shall terminate and the remainder 

of this Agreement shall survive indefinitely unless and until we chose to terminate it. 

Upon termination of any part of this Agreement for any reason, we shall make 

reasonable efforts to ensure that your User Content is inaccessible and cease use of it; 

however, you acknowledge and agree that: (i) caching of, copies of, or references to the 

User Content may not be immediately removed or possible to remove; (ii) such removed 

User Content may continue in backups (not available to others) for a relatively short 

period of time; and (iii) due to re-blogging capabilities, such removed User Content may 

continue to be available (and stored on our servers) through the accounts of other 

subscribers. NOTICES 

All notices required or permitted to be given under this Agreement will be in writing and 

delivered to the other party by any of the following methods: (i) U.K. Mail, (ii) overnight 

courier, or (iii) electronic mail. If you give notice to us, you must use the following 

address: HMO Heaven, Pembroke House, Llantarnam Park Way, Cwmbran, Torfaen, 

United Kingdom, NP44 3AU. If Company provides notice to you, Company will use the 

contact information provide by you to us. All notices will be deemed received as follows: 

(A) if delivery by U.K. mail, seven business days after dispatch, (B) if by overnight 

courier, on the date receipt is confirmed by such courier service, or (C) if by electronic 

mail, 24 hours after the message was sent, if no ‘system error’ or other notice of non- 

delivery is generated. If applicable law requires that a given communication be ‘in 

writing,’ you agree that email communication will satisfy this requirement. 

INDEMNITY 

You agree to indemnify, defend, and hold Company, its managers, members, officers, 

directors, employees, consultants, agents, and representatives harmless from and 

against any and all actions, claims, demands, proceedings, liabilities, damages, 

judgments, settlements, fines, penalties, costs, and expenses, including attorney’s fees 

and related costs, which (i) arise or in part from your negligence or wrongful act(s) or 

omission(s); (ii) arise from or are related to a breach you have any express warranty 

contained herein; or (iii) failure to comply with this Agreement. We have no duty to 

reimburse, defend, indemnify, or hold you harmless resulting from, relating to, or arising 

out of, this Agreement, the Site, Content or Service, or your access to or use of the Site, 

Content or Service. 

If an action is brought against Company in respect to any allegation for which indemnity 

may be sought, Company will promptly notify you of any such claim of which it becomes 

aware and will: (i) provide reasonable cooperation to you at your expense in connection 

with the defense or settlement of any such claim; and (ii) be entitled to participate at its 

own expense in the defense of any such claim. 

Company agrees that you will have sole and exclusive control over the defense and 

settlement of any such third party claim. However, you agree not to acquiesce to any 

judgment or enter into any settlement that adversely affects Company’s rights or 

interests without the prior written consent of Company. 

GOVERNING LAW 

This Agreement shall be construed in accordance with and governed by the laws of the 

United Kingdom, without reference to their rules regarding conflicts of law. You hereby 

irrevocably consent to the exclusive jurisdiction of the state or federal courts in Kent in all 

disputes arising out of or related to the use of the Site, Content or Service. In the event 

of a dispute between an affiliate and Company arising from or relating to the Agreement, 

or the rights and obligations of either party, the parties shall attempt in good faith to 

resolve the dispute through confidential, non binding mediation as more fully described 

in the Policies and Procedures. Company shall not be obligated to engage in mediation 

as a prerequisite to disciplinary action against an Affiliate. If the parties are unsuccessful 

in resolving their dispute through mediation, the dispute shall be settled totally and finally 

by arbitration as more fully described in the Policies and Procedures. 

Notwithstanding the foregoing, either party may bring an action before the courts 

seeking a restraining order, temporary or permanent injunction, or other equitable relief 

to protect its intellectual property rights, including but not limited to customer and/or 

affiliate lists as well as other trade secrets, trademarks, trade names, patents, and 

copyrights. The parties may also seek judicial enforcement of an arbitration award. You 

waive any requirement of posting a bond in connection with such an action brought 

against you. 

These Terms of Use do not limit any rights or remedies that we or our suppliers, 

licensors or other similar entities, may have under trade secret, copyright, patent, 

trademark or other laws. 

SEVERABILITY; WAIVER 

If, for whatever reason, a court of competent jurisdiction finds any term or condition in 

this Agreement to be unenforceable, all other terms and conditions will remain 

unaffected and in full force and effect. No waiver of any breach of any provision of this 

Agreement shall constitute a waiver of any prior, concurrent, or subsequent breach of 

the same or any other provisions hereof, and no waiver shall be effective unless made in 

writing and signed by an authorized representative of the waiving party. 

MODIFICATIONS 

Company may, in its sole discretion and without prior notice, (i) revise this Agreement; 

(ii) modify the Site, Content or the Service, and (iii) discontinue the Site, Content or 

Service at any time for any reason. Company shall post any revision to this Agreement 

to the Site, and the revision shall be effective immediately upon such positing. In the 

event of substantive changes to this Agreement, the new terms will be posted to the 

Site. If any modification is unacceptable to you, your only recourse is not to use the Site 

and Service and to request an immediate termination of your membership. Your 

continued use of the Site, Content or the Service following positing of a change notice or 

new Agreement on the Site will constitute binding acceptance of the changes. 

MISCELLANEOUS 

This Agreement will be binding upon each party hereto and its successors and permitted 

assigns. This Agreement will not be assignable or transferable by you without 

Company’s prior written consent. This Agreement, and the related policy statements 

referred to herein, contains the entire understanding of the parties regarding use of the 

Site, Content and Service, and supersedes all prior and contemporaneous agreements 

and understandings between the parties regarding the same. Any rights not expressly 

granted herein are reserved. No agency, partnership, joint venture or employee- 

employer relationship is intended or created by this Agreement. The provisions of this 

Agreement addressing disclaimers of representations and warranties, indemnity 

obligations, intellectual property and governing law shall survive the termination of this 

Agreement. 

BY USING THE SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS 

AGREEMENT, UNDERSTAND IT AND AGREE TO BE BOUND BY THE 

AGREEMENT, AS AMENDED FROM TIME TO TIME.